Return Policy

We’ve taken the tricks out of the Money Back Guarantee. Most companies push out trials for products without transparently listing the fine-print; relying on the fact that dissatisfied customers are too busy to go through the hassle of returning the product to qualify for their money back. We’re confident you’ll love bionuvo, and we're not in the business of playing games with our valued customers. This is why we back our product with a transparent email updating you of our return options as they approach throughout the first month of your bionuvo experience!

Opened 14 Day Trial & 30 Day Money Back Guarantee Bottle Returns

If you receive a bottle of bionuvo and are not completely satisfied with the product within the 14 day trial window and/or the first 30 days, we will refund you 100% of your purchase charge, plus Shipping & Handling for your opened bottle! Simply give us a call at (435) 631-2744‬ within 30 days of receiving your product and you can keep your first opened bottle on us! Once notified, we will refund your card immediately! 

Un-Opened 14 Day Trial & 30 Day Money Back Guarantee Bottle Returns

If your bottle is un-opened, and you would like to return it prior to the end of your first 30 days of your order, simply contact us at (435) 631-2744 and we will provide you with a return label! Upon receipt of your product, we will refund your credit card immediately. 

Subscription Cancellation

Our monthly subscription program was set up to provide our valued customers with an ease-of-use ordering process accompanied with a great price. In the event you elect to terminate your bionuvo subscription, please contact us at (435) 631-2744‬ to complete your subscription cancellation. If you choose to cancel a subscription, you are liable for the payment charge set to take place the month of your cancellation.

Return Guarantee Restrictions

We value our customers and have pure trust in each of you, but to protect against fraud, our Return Guarantee is valid only for first time purchases of a product and redeemable up to 30 days after purchase.

Shipping Returns

Shipping labels will be provided to customers who wish to return their un-opened product(s) within 30 days of receipt.